Find and test endpoints in API Explorer

Use API Explorer to find SignDex API operations, inspect request and response examples, and try a request from the portal. Before you begin Use an account that can open API Explorer. For testing, use an approved test environment and data you are authorised to access. Explorer can use a browser session or an API key […]

Create an API key for your organisation

Create API credentials in Organization Profile → API Tokens for a server-to-server integration with SignDex. The portal describes these credentials as a key and secret pair. Before you begin Sign in as an organisation owner or administrator. API Explorer specifies this requirement for credential creation. Confirm you are working in the intended organisation and environment. […]

Resolve sign-in and access problems

Use this guide when you cannot sign in, cannot find a document, or see an access restriction. If sign-in fails Confirm that you are using the sign-in address provided for your organisation. Enter the email address associated with your SignDex account. Re-enter your password carefully, checking for typing errors. If you do not know your […]

Resolve PDF upload problems

Use these checks when a file will not upload or Next: Add Signers remains unavailable. Check the file requirements The upload form accepts up to five PDFs, with a maximum of 25 MB per file. Problem What to do The file is not a PDF Export or save it as a PDF in the application […]

Set up your saved signature and initials

Add a signature appearance and initials in My Profile for use with document fields. Before you begin Sign in to your own account. If you plan to upload images, prepare PNG or JPG files no larger than 2 MB each. A clear, high-contrast image is easier to read; the page recommends a transparent background. Upload […]

Update your personal profile

Keep your name, job information, and contact details up to date in My Profile. Before you begin Sign in to your own SignDex account. Edit your details Select your name or profile entry in the application navigation. On My Profile, review First Name and Last Name. Update Job Title and Department as needed. Under Contact […]